Shipping
Your package will be shipped in a box that may have the Power Pole logo or insignia on it, and will have the following return address:
201 Precision Road
Horsham, PA 19044
Shipping Rates
In the United States (Standard 3-10 business days):
- $9.99 | Video and Extensions Only Shipping
- $29.99 | Original Power Pole Shipping
- $49.99 | Power Pole Pro Shipping
Outside the United States:
- We do not offer shipping outside of the United States at this time.
* All shipping rates are based on size, weight and destination of the package. Final shipping rates are displayed once zip code is entered during checkout.
** We currently only ship via USPS Priority Mail, UPS or FedEx Ground. Expedited shipping may be available for an added charge. Please contact us before placing your order.
Order Processing
All orders are processed in the sequence received and generally ship within 1-2 business days of receipt of the order (transfers and large orders may require additional time). Orders placed on holidays and/or weekends will be processed the next business day. Orders placed after 12pm EST Monday-Thursday also may not be processed until the following business day.
Tracking Your Package
When your package ships, you will receive an email that contains the tracking number. You can also find the tracking link to your package by logging into your account and viewing its status. Please note, most carriers ask that you wait up to 24 hours for the tracking information to be updated.